At Roll20, we strive to ensure your experience is smooth and enjoyable. However, should you encounter any issues or have questions that our FAQs and help documentation do not address, our customer support team is readily available to assist you through our web form.
Step-by-Step Guide to Contacting Customer Support:
- Access the Web Form: Simply click on the web form link to open the contact form. This link can be found on our support or contact page.
- Select Your Issue: Once the form is open, you'll see a variety of options to choose from that best describe the initial problem you're facing. This helps us understand your issue better and resolve your issues faster.
- Fill Out the Form: Provide all the necessary details regarding your issue. The more information you give us, the better we can assist you. Don't forget to include your contact information so we can get back to you.
- Submit your From: After filling out all the required fields, submit the form. Our customer support agents will review your ticket submission and get back to you.
Recognizing the diverse community of Roll20 users, we offer multilanguage support to cater to our global user base. Feel free to submit your inquiries in the language you're most comfortable with.
We are here to help with any issues you might encounter or questions you might have. Our goal is to ensure your experience on Roll20 is seamless and enjoyable. If you need further assistance, don't hesitate to reach out through our web form.